Shipping Policy

Orders for delivery within Malaysia and Singapore will be sent via Citylink Express services, and typically will arrive within 3-5 working days from time of despatch. Do note delivery times may vary depending on location and are subject to change by Citylink Express and is outside of The Bike Artisans’s control. Note that delivery timeline may differ over public holidays. We do not ship to P.O.Box address.

We are able to arrange shipments to countries outside of Malaysia using DHL Express. For requests on overseas shipments, please contact us via WhatsApp mobile at +6012-9085930 or email to

Important note:

The Bike Artisans is not responsible for any delays in shipment due weather conditions, customs clearance, force majeure and any other consequences that are beyond our control. The customer is responsible for any import or customs duty of the country of destination.